Long ago (ok, really just 6 months ago) I bought a pair of lovely shoes. I researched these shoes and found only great comments about them. This was going to be a big splurge, so I wanted something that was going to last for a long time.
I settled on these lovely shoes from Spring Step. When they arrived I was thrilled with the comfort and started to wear them everywhere I went.
I was a little disappointed that they scuffed so easily, but I decided that is the price I pay for wearing such comfy shoes all the time.
In January, I wore them to Blissdom. While there, I noticed they weren't fitting the same on the left foot as the right. They just felt off, but I couldn't put my finger on it.
I came home to Austin, and Spring had sprung and I was wearing flip flops everyday, so I didn't worry much about my shoes.
Last week though, I went to Kansas City to see Jeremy's family. I was honored to speak at Fleishman Hillard and Hallmark about blogging. I wore my shoes because they are SO comfy and really cute.
After we were done speaking, my sister-in-law and mother-in-law came to meet me and we took the kids to Kaleidoscope. I was on my feet all day long. My feet and legs were killing me.
I went home and decided to investigate these shoes a bit. Here is what I found.
The insole was completely sunken into the shoe. I tried to pull it out and was shocked at what I found next.
Do you see that? A completely crumbled sole of the shoe. Everything that makes it soft and cushy is crumbled to pieces.
Now I could understand if I were really overweight or if I wore them everyday for YEARS, but after 6 months???? No way.
So, I contacted the company and did not hear a word.
These are $70 shoes people. Shoes this expensive should last right? I am so irritated and frustrated with these shoes and with Spring Step.
I think I'm most upset that the company doesn't seem to care about the quality (or lack of) of their product. So sad.
Now I am contacting Zappos.com since that is where I bought the shoes. We will see what they have to say. But really, Spring Step should be a bit more concerned with the quality of their shoes than they are. ARGH.